Here is the flow chart of activities in a clinic
Reception Side Activities
Enter details like name, age, weight, contact details, address, date of birth etc. of your patient once and you can access it every time the patient comes to visit you. Knowing your patient better creates a bond between you, helps you serve them better and helps in building your practice.
Fix appointments easily. Scheduling, rescheduling, Monitoring patient visits, executions of schedules etc will help you streamline activities in your clinic. Have your schedule at your fingertips and give your patients the joy of zero waiting time. Get SMS of the day's appointments well in advance in you mobile.
Know the purpose of your client's visit. Knowing the chief complaint well in advance helps you be prepared. This detail can be entered at the reception area or when the patient is with the doctor.
Chair Side Activities
Apart from chief complaint you can also enter symptoms, observations as well as diagnosis on to the system and this will maintain your patients' records as long as you need it.
Once diagnosis is completed you can decide on the treatment plan and give an estimate to the patient. X-rays or lab reports can be added to the patients account.
Write prescriptions and push it to the pharmacy so that by the time the patient reaches there the medicines are ready to be dispensed.
Past records of patients can be retrieved for reference and new records like treatment plans, prescriptions, x-rays etc can be added easily.
Transaction Side Activities
As all the rates can be pre-entered in to the system invoicing becomes fast and easy. It can accept advance/part payments and the received payments can also be refunded or converted as credit notes.
Consolidated bills can also be prepared so that you can evaluate the day's performance. Expense statements can also be prepared to keep a tab on cash outflow.
With Pappyjoe billing is as easy as it can get.
Keeping in touch with your customers is what is going to make you stand apart in their minds. A doctor who reminds them about their appointments, who e-mails them their x-rays and reports, send them birthday/marriage anniversary e-cards..
SMS's, e-mails, mobile applications...we have incorporated all these features in our software.. so that you can build a healthy relationship with your customers.